Terms & Conditions

Effective date / last updated: July 20, 2026

1. Acceptance

These Terms & Conditions ("Terms") are a legal agreement between you and Summit Contractors Group, doing business as "Summit Cleaning & Restoration" ("Summit," "we," "us," "our"). By accessing summitclean.com or any related property (the "Site"), you accept these Terms and our Privacy Policy. If you do not accept them, do not use the Site. You represent that you are at least 18 years old and, if acting for a company or property owner, that you are authorized to act on their behalf.

2. Informational website — not advice for your specific loss

The Site provides general information about Summit's restoration and cleaning services and lets you request service, ask questions, apply for open positions, and browse educational content. The Site itself is not a service agreement. The actual work Summit performs at your property — scope, price, timeline, warranty — is governed by a separate written services agreement or signed estimate.

Educational content on this Site — articles about water, fire, mold, storm, and biohazard damage, cost and timeline ranges, checklists, glossaries, and FAQ answers — is general information only. It is not professional advice for your specific loss. Every property, loss event, moisture profile, building code situation, and insurance policy is different. Do not rely on Site content alone for safety, health, structural, legal, insurance, or code-compliance decisions. Contact Summit — or the appropriate licensed professional — for advice specific to your situation.

Emergencies: submitting a form does not by itself dispatch a crew. For an active water, fire, mold, or storm emergency, call 800-769-1553 — Summit's 24/7 coordinator answers live.

3. Estimates, pricing & insurance disclaimer

Any estimate, quote, cost range, timeline, or scope of work you see on the Site — or receive through a form response, chat, or automated tool — is illustrative and non-binding. Final scope and price are determined only after Summit inspects the property and both parties sign a written estimate or services agreement. Restoration and rebuild projects routinely change when hidden damage is uncovered; Summit will walk you through changes before invoicing them.

Insurance decisions belong to your carrier. Summit can document damage, provide estimates, and communicate with your adjuster at your direction, but Summit does not control — and does not guarantee — whether your insurance carrier approves a claim, what it pays, or how it interprets your policy. Nothing on this Site is insurance advice, a coverage opinion, or a promise of claim outcome.

4. Intellectual property & license to use this website

All content, design, layout, imagery, video, code, and branding on the Site are owned by Summit Cleaning & Restoration or its licensors and are protected by U.S. and international intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to view the Site for personal, non-commercial use. You may not reproduce, distribute, modify, publicly display, sell, license, scrape, or create derivative works from any Site content without our prior written permission — except that you may print or download one copy for your personal, non-commercial reference. No other license is granted, by implication or otherwise.

5. Acceptable use

You agree not to:

• Use the Site for any unlawful, fraudulent, or harmful purpose.
• Interfere with, disable, probe, or overload the Site or related infrastructure.
• Attempt to access data, accounts, or systems not intended for you.
• Submit false, misleading, or fraudulent information in a form.
• Send viruses, malware, or other harmful code through the Site.
• Use automated scrapers, bots, or crawlers except search engines that respect our robots.txt.
• Copy, mirror, or resell Site content, or impersonate Summit or misrepresent affiliation.

6. User submissions

Anything you submit through the Site — a form, review, comment, photo, or document — is your responsibility. You represent that you own or have permission to submit it and that it does not infringe any third-party right. By submitting it, you grant Summit a worldwide, royalty-free, non-exclusive license to use it to respond to your request, deliver our services, and (only with your permission) feature your project in marketing.

7. Calls, texts & communications

By submitting a form with your phone number — or by calling or texting us — you consent to receive calls and text messages from Summit about your inquiry (service request, estimate, scheduling, project status, follow-up). Consent is not a condition of purchase. Reply STOP to any text to opt out at any time, or HELP for assistance; message and data rates may apply, and message frequency varies with your project. Calls to our tracked numbers may be recorded for quality assurance and marketing attribution as described in our Privacy Policy. We do not sell or share mobile opt-in data with third parties for their own marketing. Full communication and consent terms are in Privacy Policy Section 6.

8. Third-party links & services

The Site may link to third-party services (an insurance carrier, our financing partner Acorn Finance, a review platform, an application platform, an analytics service, social media). We do not control those services, do not endorse their content, and are not responsible for their performance, availability, privacy practices, or terms. Use of third-party services is at your own risk and subject to their own terms — review them before use.

9. Disclaimer of warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, Summit disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, uninterrupted availability, and freedom from defects, viruses, or errors. We do not warrant that any content is current or free of typographical, technical, or pricing errors, and we reserve the right to correct any such errors at any time. Nothing in this Section limits any warranty Summit provides in a written services agreement for actual work performed at your property.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, Summit Cleaning & Restoration, its officers, directors, employees, contractors, agents, licensors, and service providers will NOT be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages (including lost profits, lost revenue, lost goodwill, or data loss) arising out of or relating to your use of, or inability to use, the Site — whether based in contract, tort, or otherwise — even if we have been advised of the possibility of such damages. Our aggregate liability for any claim arising out of or relating to the Site — regardless of the form of action — will not exceed one hundred U.S. dollars (US $100.00) or the amount you paid Summit for use of the Site (which is $0), whichever is greater. Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted. Nothing in this Section limits liability that cannot be limited under applicable law, or any obligation Summit owes you under a signed services agreement for actual work performed at your property.

11. Indemnification

You agree to defend, indemnify, and hold harmless Summit Cleaning & Restoration and its personnel from and against any third-party claim, loss, damage, liability, or expense (including reasonable attorneys' fees) arising out of or relating to (a) your violation of these Terms, (b) your misuse of the Site, (c) your infringement of any third-party right, or (d) any content you submit.

12. Governing law, venue & dispute resolution

Governing law. These Terms and any dispute arising from them are governed by the laws of the State of Oregon, without regard to conflict-of-law rules. Any lawsuit that is not required to be arbitrated must be filed in the state or federal courts located in Marion County, Oregon, and both parties consent to personal jurisdiction and venue there.

Informal resolution first. Before filing any claim, you agree to first contact us at [email protected] and give us 30 days to work toward an informal resolution.

Binding individual arbitration. Except for a claim in small-claims court or an action to enjoin infringement of intellectual-property rights, any dispute arising out of or relating to your use of this Site or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in Marion County, Oregon or by video conference at the arbitrator's discretion. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.

Class-action waiver. You and Summit each agree that any dispute will be brought in your or Summit's individual capacity, not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person.

30-day opt-out. You may opt out of the arbitration and class-waiver provisions by sending written notice within 30 days of first accepting these Terms to [email protected] with the subject line Arbitration Opt-Out. Opting out does not affect any other provision of these Terms.

13. Termination

We may suspend or terminate your access to the Site at any time and for any reason, including for violating these Terms. Sections that by their nature survive termination (intellectual property, warranties, limitation of liability, indemnification, dispute resolution) survive.

14. Severability & entire agreement

If any part of these Terms is held unenforceable, that part will be enforced to the maximum extent permitted and the rest remains in full effect. Our failure to enforce a provision is not a waiver of it. These Terms — together with our Privacy Policy, our Accessibility Statement, and any signed services agreement you enter with Summit — are the entire agreement between you and Summit regarding the Site.

15. Changes to these Terms

We may update these Terms from time to time by posting a revised version on this page with a new effective date. Material changes will be flagged at the top of the page. Continued use of the Site after a change constitutes acceptance of the updated Terms.

16. Contractor licensing

Summit Cleaning & Restoration is licensed, bonded, and insured. OR CCB# 153107 · WA L&I# SUMMICG857ML.

17. Contact

Questions about these Terms? Reach us at [email protected], 800-769-1553, through our contact page, or by mail at Summit Cleaning & Restoration, 1875 Pacific Ct SE, Stayton, OR 97383, Attn: Legal. See also our Privacy Policy.