For insurance agents & adjusters
Every claim creates a customer for life — or a shopper at renewal.
Your customer often sees the repairs contractor, the adjuster, and their agent as one and the same. The restoration partner you recommend has a huge impact on that relationship. Summit protects it.
Sound familiar?
Are you inadvertently turning policyholders into shoppers because you don't have a claims plan?
Do you regularly get asked, “Why is this taking so long?”
Have your policyholders ever complained about contractors not returning their calls or emails?
Have restoration contractors told your policyholders something “should be covered,” and the adjuster later determined there was no coverage?
Has a restoration contractor bad-mouthed the carrier to your policyholder?
Has a restoration contractor started work without approval from the adjuster or client?
Do you want a full service contractor so your policyholder only deals with one company for all their cleanup and repairs?
Your restoration & damage repair partner
How Summit protects your client relationship.
When your customer experiences a claim, they have high expectations of everyone involved. Here's the standard Summit has held since 1978 — 48+ years of working claims alongside Oregon and Washington agents and adjusters.
One thing to know up front: Summit has chosen to remain an independent restoration company rather than join a carrier's preferred vendor program. Your policyholder gets a contractor whose recommendations are based on the documented condition of the property and established restoration standards, with empowered crews guiding them start to finish — while we work alongside you and the carrier throughout the claim. That independence helps keep the experience, and your renewal, positive.
Communication your client actually gets
Calls and emails returned, status updates without being chased, and a coordinator your policyholder can always reach. “Why is this taking so long?” stops landing on your desk.
We never speak for the carrier
Coverage determinations belong to the adjuster. We document the loss thoroughly and let the scope speak — no “this should be covered” promises, and never a bad word about the carrier to your client.
No work without approval
Beyond emergency stabilization, work proceeds on an approved scope — signed off by the client and the adjuster. No surprise invoices for anyone to sort out after the fact.
One company, cleanup through repairs
Mitigation, cleaning, and reconstruction under one roof means one point of contact for your policyholder — and one accountable name on the claim from start to finish.
"As an insurance agent, a claimant, and as a community member, I fully recommend Summit Cleaning & Restoration the next time you have an insurance loss or a tricky job you want done right (whether that's cleaning or contracting!). As an agent, I appreciate the comprehensive focus Summit brings when they help out my clients after a loss. Not only do they do great restoration work, and not only do they help my clients through navigating insurance as well as construction, but they really focus on taking care of my clients' emotional needs."
Summit works alongside Independent Insurance Agents & Brokers of Oregon members across the state.
Get to know Summit
Need more information — or want to meet the team?
Send us a message to get more information, schedule a meeting with a Summit representative, or set up an office lunch for your team.
Policyholder with an active emergency?
800-769-155324/7 live dispatch from Stayton, Redmond, Portland, and Junction City.
Partner with Summit
Tell us how we can help.
Partner With Summit
Send us a message to get more information or schedule a meeting with a Summit representative.
Give your policyholders a claims plan.
One recommendation, one accountable team — family owned and serving Oregon since 1978.