We answer 24/7

Talk to a real person, right now.

If you've sustained fire, water, or storm damage, it's important that we talk to you right away — call the 24-hour line. For everything else, the form below reaches us fast.

24-Hour Emergency Line

800-769-1553

[email protected]

Open 24 hours, every day

Our headquarters

Western Oregon Headquarters — Stayton

1875 Pacific Ct SE, Stayton, OR 97383

503-364-1220

Junction City Headquarters

240 W 10th Avenue, Junction City, OR 97448

800-769-1553

Central Oregon Headquarters — Redmond

222 SE 8th St, Redmond, OR 97756

541-389-1258

Portland Headquarters

11305 NE Marx St Suite B, Portland, OR 97220

503-769-4333

Sandra at the Summit Cleaning & Restoration front desk, beneath the lobby sign, ready to take a call — A real person answers — day, night, weekend, or holiday.

What happens when you reach out

1
A live coordinator takes your details — what happened, where, and how bad.
2
For active losses we dispatch a crew from the nearest headquarters.
3
You get a documented scope, straight answers, and one team start to finish.

Request service

Tell us what happened.

A Summit coordinator will follow up quickly. For active water or fire losses, please call the 24-hour line instead.

Request a Free Inspection

Tell us what happened and where. A Summit team member will reach out to schedule an inspection — for active water or fire losses, call our 24-hour line instead for immediate dispatch.

Filing a homeowner's or commercial claim?

Summit coordinates with your carrier — free with any restoration job.

Check what you already have. Anything you're missing, we help you gather — and your Summit claim coordinator is on the phone with the adjuster while our crew works.

INSURANCE CLAIM READY-CHECK

Ready to file? Eight things adjusters ask for.

Check what you already have. If you're missing something, Summit's claim coordinator helps you gather it — free with any restoration job.

Ready to file

0 of 8 documents in hand

Homeowner's policy number + carrier name

Top of your declarations page. If you can't find it, the carrier can look it up by address.

Adjuster's name and phone number

Assigned within 24–48 hours of your first-notice-of-loss call. If not yet assigned, call the claims line.

Dated photos of the damage

Wide, medium, and close-up shots of every affected area. Include a timestamp or a phone that stamps EXIF.

One-paragraph cause-of-loss statement

What happened, when it started, what you did to stop it. Carriers ask for this in writing.

Receipts for damaged personal property

For contents claims. If receipts don't exist, a room-by-room contents list with rough values.

Mitigation-work invoices (water extraction, temp roof, etc.)

Emergency measures you took (or Summit took) to prevent further damage. Reimbursed as part of the claim.

Temporary-repair receipts (board-up, tarping, dryout)

Board-up, tarping, dry-out equipment rental. Kept separate from full-scope repair estimates.

Room-by-room contents-loss inventory

For personal-property claims. Item, room, approximate age, replacement cost.

Let Summit help fill the gaps See the claim workflow Talk to a coordinator